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SHIPPING POLICY

Thank you for choosing Deepssha Traders! We aim to provide you with the best shopping experience, including reliable and efficient shipping services. Please read the following shipping policy carefully to understand how we process and deliver your orders:

1. Shipping Methods and Timelines:

  • We offer standard doorstep shipping.

  • Shipping timelines may vary depending on the destination, and product availability.

  • Estimated delivery times will be provided at checkout based on your shipping address.

2. Order Processing:

  • Orders are typically processed within 2-3 business days after payment confirmation, except during peak seasons or holidays when processing times may vary.

  • Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information to track your package's delivery status.

3. Shipping Rates:

  • Shipping rates are calculated based on the total weight of your order.

  • You can view shipping rates for your order during the checkout process before making payment.

4. Shipping Restrictions:

  • We currently ship to addresses within Singapore only except below restricted areas.

  •  Airline Road • Airport Cargo Road • Alps Avenue • Brani Terminal Avenue • Jurong Island • Kusu Island • Pulau Damar Laut • Pulau Busing • Pulau Tekong• Pulau Sakeng• Pulau Sebarok• Pulau Ubin• Rifle Range (Firing Compound) • Seletar Aerospace • St. John’s Island • Turf Club Avenue• West Camp Road

  • We reserve the right to cancel orders placed with restricted area address or to request additional information for compliance purposes.

5. Tracking Your Order:

  • You can track the status of your order at any time by entering the provided tracking number on our delivery partner's website.

  • Please note that tracking information may take up to 24 hours to become available after your order has been shipped.

  • You may contact us anytime to know your order status.

6. Shipping Delays:

  • While we strive to deliver your orders within the estimated timeframe, unforeseen circumstances such as inclement weather, natural disasters, or carrier delays may cause shipping delays. We appreciate your patience and understanding during such occurrences.

7. Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and up-to-date. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional charges may apply for address corrections or re-shipments.

8. Shipping Support:

  • If you have any questions or concerns regarding your order's shipping status, delivery, or any other related inquiries, please don't hesitate to contact our customer support team. We're here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.​

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By placing an order on Deepssha Traders, you agree to abide by the terms and conditions outlined in this shipping policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.

If you have any questions or require further assistance, please contact us.

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Thank you for shopping with us!

Deepssha Traders 

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